When I was young I remember my mom saying, "This is how to do it". Most of us were trained to ask how to get things done.
Fast forward to when I started working as a technical support specialist for a local internet service provider, my supervisor told me how things were done in the office, how the process works, how we help clients solve their problems and provide solutions. It was a meaningful experience. and Achieving success is was fundamentally resolved by making the customers happy and addressing their concerns as quickly as possible.
From years and years of enduring failures, learning, and experiencing small and big successes in different work environments, going through stress is inevitable. Because stress was part of my daily routine, I began looking for answers, inspirations, motivations, and mentors. I then realized that I was asking the wrong questions! I was asking how, when I should have been asking why.
Here are a few things I picked up from Simon Sinek’s book, Start With Why, that can help anyone who has been in the same position as I was:
1. know the 'why' and the 'how' will follow
If you don't know the answer to why you’re doing something, you won’t be able to answer the how. The why gives us the depth of knowing what matters most. For example, in selling products and providing solutions to customers, you should be able to address why you want to do that. If you just asked how you could solve the problem without addressing why you should provide products and solutions. It would be is like plugging the hull of the ship with bubblegum and in time the ship will sink.
2. when you're motivated by 'why' success just happens
According to Sinek, "The proof of commitment was self-evident. With failure after failure, most would have given up, but not the Wright brothers' team. The team was so inspired that no matter how many setbacks they suffered they would show up for more."
3. GIVE THE PEOPLE SOMETHING TO BELIEVE IN
"Dr. Martin Luther King's articulation of his belief was something powerful enough to rally those who share that belief," says Sinek. The speech, "I Have A Dream", would not have been as inspirational if it were called "I Have A Plan". When was the last time you got inspired from your politicians 10-Point Agenda?
Finally, Sinek said that, "The goal is not to do business with everybody who needs what you have, the goal is to do business with people who believe what you believe."
Like courting, a sensible man sells dreams: why he loves you, not how he loves you. So the next time you encounter a problem, or something that you think could turn into a success, don’t get ahead of yourself and instead ask the question, “why?”